Ferrero is one of the world’s largest sweet packaged food companies, with iconic brands such as Nutella, Kinder, Tic Tac and Ferrero Rocher enjoyed in more than 170 countries. Fabrizio Testa, Senior Insights Manager at Ferrero UK & Ireland, has spent over eleven years working across different markets and roles within the company, from testing new products directly in-market to leading consumer and shopper insights. In this conversation, he shares his perspective on what truly

In retail, the moment of truth is often described as the instant a consumer decides whether or not to buy. In pharmacy, however, that moment is fundamentally different — and more complex. According to Alba Labarca León, Head of Pharmacy Division at Avizor and former Colgate-Palmolive leader with more than 22 years of experience, brands do not win or lose at the shelf alone. They win, or disappear, through recommendation, availability and focus. A Dual Moment of Truth in Pharm

“Travel retail is a dynamic, fast-growing industry, and still thrives on relationships and visibility,” says Berend-Jan van Egmond, Head of Global Travel Retail at Cloetta. In a sector where traditional shopper data is limited and buying behaviours differ from domestic retail, Cloetta has managed to carve out a path to growth through clarity of purpose, in-store innovation, and a sharp focus on understanding the mindset of the modern traveller. At the heart of this strategy i