In an era where retail is increasingly defined by omnichannel complexity, the instinct is often to expand: more channels, more touchpoints, more innovation. Yet according to Els Breugelmans, Full Professor at KU Leuven and expert in retail and consumer behaviour, this is not where true growth is found. Instead, the real driver of success is much more fundamental. Retailers grow not by doing more, but by doing what matters most for the customer. Reflecting on her research, Els

When Maaike Maagdenberg joined Go-Tan as Marketing Director, she stepped into a business already enjoying remarkable momentum. The Dutch family-owned brand had achieved strong double-digit growth in recent years, not through heavy marketing investment or sophisticated data systems, but through instinct, speed, and a deep connection to emerging food trends. Now, as Go-Tan sets its sights on further European expansion, Maaike’s challenge is clear: to build on that entrepreneuri

Ferrero is one of the world’s largest sweet packaged food companies, with iconic brands such as Nutella, Kinder, Tic Tac and Ferrero Rocher enjoyed in more than 170 countries. Fabrizio Testa, Senior Insights Manager at Ferrero UK & Ireland, has spent over eleven years working across different markets and roles within the company, from testing new products directly in-market to leading consumer and shopper insights. In this conversation, he shares his perspective on what truly

Fernando Cobos leads Consumer Insights, Growth Planning and Digital Insights at Essity, a global hygiene and health company operating across both consumer and professional markets. In this conversation, he shares how Essity approaches brand growth through a structured global framework that combines data, investment discipline, and local market flexibility. From managing penetration and product mix to navigating growth in commoditised categories, Fernando explains why consiste

Brand growth is one of marketing’s most talked-about ambitions, and one of its least clearly defined concepts. Ask ten marketers how to achieve it, and you will likely hear ten different answers. Ask academia, and the answer becomes even more nuanced. In a conversation with Tammo Bijmolt, Professor of Marketing Research at the University of Groningen, one thing becomes clear: brand growth is not a single lever to pull, but a system of interconnected forces that must be carefu

Lantmännen is an agricultural cooperative and Northern Europe’s leader in agriculture, machinery, bioenergy and food. The group is owned by 17,000 Swedish farmers and is operating across the whole value chain, “from field to fork”, with a portfolio of well-known product brands within food such as Scan, AXA, Vaasan and Kungsörnen. Yet the Lantmännen brand itself does not sell products directly to consumers. Instead, the brand functions as a powerful endorser brand; a guarantor

In this conversation, Fiona Naughton, Chief Marketing Officer at CoinZoom, reflects on how brand growth has evolved across her career in technology-led businesses including PayPal and Robinhood. At CoinZoom, a regulated digital currency exchange and fintech platform operating across nearly 169 countries, Fiona focuses on bridging the gap between crypto and everyday financial behaviour. Drawing on decades of experience across mobile technology, gaming and financial services, F

BUUT is a newly launched Dutch neobank focused on teenagers and, soon, young adults. Built from scratch by the makers of Tikkie and backed by ABN AMRO, the brand has a bold ambition: to build the strongest financial generation ever. We spoke to Sanne van Kuijk-Evertse, Head of Growth at BUUT, about purpose-driven brand building, native content, and why financial brands need 13 touchpoints before conversion. Purpose Embedded in the DNA For Sanne, brand growth begins long befor

Valerie van Schaick, Chief Marketing Officer at Alpine Hearing Protection, leads the global brand strategy for one of Europe’s fastest-growing companies in the hearing protection category. From sleeping better at night to protecting hearing at festivals or on motorcycles, Alpine develops solutions for moments when sound becomes a challenge. In this conversation, Valerie shares how the company drives rapid international growth through a combination of problem awareness, fast e

With more than seven million customers per week and 125,000 employees across its stores, Albert Heijn operates at a scale few retailers can match. But scale alone does not guarantee growth. In a category where consumers can switch supermarkets every single week, growth must be earned continuously. For Johan van der Zanden, Chief Marketing Officer and member of the executive board at Albert Heijn, brand growth is not about a single lever. It is about orchestrating a system and

In banking, growth is never just about campaigns. It is shaped by reputation, regulation, trust and public opinions. For Tanja Bom, Head of Marketing Communications at ABN AMRO, brand growth starts with one clear metric, brand consideration, but achieving it requires much more than communication. It demands emotional creativity, disciplined data use, organisational alignment and, above all, living up to what you promise. In this conversation, she reflects on the realities of

With over 25 years of experience in commercial and marketing roles at companies such as Unilever, Grolsch, and now Asahi, Ard Bossema, General Manager EMEA & Latin America, has seen the marketing landscape evolve dramatically. Yet despite the changing tools and technologies, the fundamental drivers of growth remain remarkably consistent. In this conversation, he shares how Asahi approaches brand growth through a clear framework, how the beer category is adapting to shifting c